An AI staff layer for your surgery center.
Medbright calls every patient before and after their procedure, answers after-hours, captures intake, and files prior auth — so your nurses and front desk review outcomes instead of dialing phones. HIPAA-ready, signed BAA, built by clinicians.
We'll capture your info now so check-in takes 30 seconds on Tuesday.
Six AI agents. One platform for your surgery center.
Each agent turns on independently — same dashboard, same compliance posture, same per-facility branding. Start with post-op calls; add the rest when you're ready.
AI voice agents call every patient before and after their procedure — identity-verified, HIPAA-aware, with structured outcomes flowing straight into your dashboard.
- Pre-procedure prep + checklist confirmation
- Post-op recovery + symptom triage
- Concerns auto-flagged for your nurses
A 24/7 AI receptionist answers, triages by urgency, and escalates true emergencies to your on-call staff — routine messages wait for morning.
- Urgency triage on every call
- On-call escalation ladder + acknowledgement
- Full transcript and recording per call
A branded SMS link; AI Vision reads cards and history with confidence scores; clean FHIR data into your EMR. Your front desk just reviews and approves.
- Insurance + ID via phone camera
- Confidence-scored extraction
- One-click FHIR push to your EMR
AI handles inbound calls and texts, books and reschedules appointments, runs self-service check-in, and sends text-to-pay links for copays.
- AI inbound call + SMS handling
- Self-service check-in
- Text-to-pay copay collection
AI assembles the clinical packet, files the prior authorization, tracks status across payers, and drafts appeals the moment a denial lands.
- AI-assembled PA packets
- Status tracking across payers
- One-click appeal drafting
Built-in telehealth with an ambient AI scribe that drafts the note and coding for clinician review — no extra app for the patient to install.
- One-tap patient video link
- Ambient scribe drafts the note
- Live translation + captions
Every patient reached. Every procedure documented. No extra staff.
Medbright replaces the work nobody has time for — pre-op prep calls, post-op recovery checks, after-hours triage, re-typing insurance cards, chasing prior auth. AI handles the repetition; your team handles judgment.
Figures describe product capability and typical configuration, not a guarantee of results.
Every Medbright agent works the same way.
A consistent pattern across calls, intake, and prior auth: reach the patient, run AI against the work with confidence scores, surface anything ambiguous for staff review, push clean data downstream.
An outbound voice call from a HIPAA-aware AI agent, or a branded SMS with a single-tap link. No apps to install, no passwords, no friction.
AI handles the conversation or reads the card photo, tags every field with a confidence score, and flags concerns for a human.
Your team reviews flagged items, edits inline, and clean FHIR R4 data flows to eCW, Athena, NextGen, or Epic.
Call scripts and intake flows tuned per specialty.
Every service line your center runs gets the right pre-op and post-op questions and the right clinical escalation rules — auto-seeded, then editable from the Settings dashboard. No per-facility engineering ticket required.
Pre-op prep, post-op recovery calls, CSAT capture, and per-facility survey schemas.
Pre-injection prep, post-injection follow-up, anticoagulant-hold confirmation.
Pre-op clearance, post-procedure swelling check, weight-bearing adherence.
Prep-instruction confirmation, post-procedure recovery, bleeding-sign escalation.
Post-procedure eye-care reminders, drop-schedule adherence, vision-change escalation.
Post-biopsy wound-care follow-up, suture-removal scheduling, infection screening.
Multi-specialty center or a group of facilities? Talk to us — our schema-driven model means a new service-line preset is a one-day add, not a one-quarter sprint.
Built to pass your security review.
Surgery-center groups and MSOs put vendors through diligence. Medbright is designed for it: HIPAA-ready, signed BAA, tenant isolation, and an immutable audit trail on every event.
Every voice agent verifies identity before any clinical detail. Every model call is audited. PHI never leaves the trust boundary except into the audit log.
We sign a Business Associate Agreement. Row-level security at the database isolates every facility's data; staff only ever see their own center.
Every AI-extracted field returns value + confidence + raw source. Anything below threshold is auto-flagged for human review. No silent hallucinations into the chart.
US Core profiles. Patient, Coverage, Condition, MedicationStatement, DocumentReference. Direct push to eCW, Athena, NextGen, Epic — no middleware tax.
Immutable record of every read, write, AI extraction, voice call, and EMR push. Built for diligence, designed for sleep at night.
Multi-tenant from day one, SOC 2 Type I in progress, sub-second patient loads. Built to pass a hospital's or MSO's security review.
“Built with a practicing physician who got tired of his own intake desk and after-hours pages. We didn't design Medbright for clinics. We designed it from inside one.”
The AI operating layer for your center keeps growing.
Pre-op and post-op calls, after-hours triage, intake, front office, prior auth, and telehealth are live today. Revenue-cycle command, native scheduling, and an AI-native chart are next — one platform, one compliance posture, one vendor.
Give your surgery center an AI staff layer.
See it run on your own workflow in a 15-minute demo — pre-op prep, post-op recovery, and after-hours triage, all HIPAA-ready.